Jaguar Pharmacy Terms of Use

Effective Date: 6/1/2025

Welcome to Jaguar Pharmacy. Before using Jaguar Pharmacy services, please take a moment to read these Terms of Use, along with our Privacy Terms, Patient Rights and Responsibilities, and Nondiscrimination Notice. By using Jaguar Pharmacy services, you agree to these terms. If you do not agree, please refrain from using our services.

Jaguar Pharmacy Services

Jaguar Pharmacy provides pharmacy services through its licensed compounding pharmacy and pharmacists. Jaguar Pharmacy makes customized medication simple and accessible. We prepare high-quality compounded prescriptions tailored to each patient’s unique needs, and we offer transparent pricing, convenient refills, and discreet delivery right to your door. Jaguar Pharmacy serves residents of Florida. In addition, Jaguar Pharmacy provides personalized solutions such as specialized dosage forms, flavoring options, and adherence support to make therapy easier. Our pharmacists are available for consultations and guidance. You must be over 18 to sign up for Jaguar Pharmacy services. If you are a parent, caregiver, or prescriber, we can help you manage prescriptions for children or animals under your care. Signing up is quick, it takes just a few minutes, and we will ask for information about patients, prescriptions, health history, and any special needs related to patient’s compounded medications.

Privacy of Your Health Information

Jaguar Pharmacy complies with the Health Insurance Portability and Accountability Act (HIPAA) and all other applicable privacy laws. We safeguard your medication history, health conditions, and other protected health information (PHI). Our Notice of Privacy Practices explains how we use, disclose, and allow access to your PHI, and you should review it carefully.

Health-Related Content

Any health-related content that Jaguar Pharmacy provides, including product descriptions, dosage information, warnings, and potential drug interactions, is offered for general informational purposes only. This content is not a substitute for medical advice. You should consult your prescriber or pharmacist if you have any questions about your medications or health conditions.

Payment Obligations

All compounded medications are cash-based services and are not eligible for insurance reimbursement. You agree to pay Jaguar Pharmacy for all compounded prescriptions and related services at the prices in effect at the time of dispensing. If you experience difficulty paying, please contact us at (850) 900-9700 to discuss payment plan options (not to exceed 90 days).

Communications

You consent to receive communications (including emails, texts, and calls) regarding prescriptions, deliveries, or service updates. By providing your contact details, you authorize Jaguar Pharmacy to contact you or your prescriber for prescription verification, refill coordination, and therapy updates.

Patient Consent and Prescription Transfers

By using Jaguar Pharmacy services, you authorize us to contact prescribers and prior pharmacies as needed to obtain medical or prescription records. All referrals are accepted without incentives, in compliance with state and federal law. You acknowledge that compounded medications are prepared under a prescriber’s order and may not have undergone FDA approval.

Access, Suspension, and Termination

Jaguar Pharmacy may suspend or terminate your access to our services at any time, with or without notice, at our sole discretion. We may also modify, suspend, or discontinue any part of our services at any time. If these Terms are updated, we will post the revised version on our website and continued use after the effective date constitutes acceptance of the new Terms.

Acceptable Use

You agree not to use Jaguar Pharmacy services or website for unlawful, harmful, or disruptive activities. You may not post or transmit any defamatory, obscene, harassing, fraudulent, hateful, or otherwise objectionable material, nor may you use automated tools to access or copy content without authorization. Any materials you submit must be lawful and must not infringe on the rights of others. By submitting content, you grant Jaguar Pharmacy a royalty-free, worldwide, perpetual license to use, display, and adapt the material in connection with our services. We may remove any content at our discretion.

Intellectual Property

All text, graphics, logos, designs, and other content on the Jaguar Pharmacy website or services are owned by or licensed to Jaguar Pharmacy. You may use this content for your personal reference but may not reproduce, distribute, or modify it without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, Jaguar Pharmacy is not liable for damages resulting from the use or inability to use our services, including direct, indirect, incidental, consequential, or punitive damages. If you are dissatisfied with any aspect of our services, your sole remedy is to discontinue use. If any provision of these Terms is found unenforceable, the remaining terms remain in effect. In no event shall Jaguar Pharmacy’s total liability exceed one hundred dollars ($100).

Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict- of-law principles. Any disputes will be resolved in the courts of the State of Florida unless otherwise required by law.

Entire Agreement

These Terms, together with our Privacy Policy and related notices, form the entire agreement between you and Jaguar Pharmacy. If any provision is held to be invalid, the remaining provisions shall continue in full force and effect. Our failure to enforce any provision shall not be considered a waiver.

Contact Information

For questions about these Terms of Use or Jaguar Pharmacy services, please contact us at (850) 900-9700 or info@jaguarrx.com.

Jaguar Pharmacy Privacy Policy

Effective Date: 6/1/2025

Introduction

At Jaguar Pharmacy, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our pharmacy services, website, and related offerings. By using Jaguar Pharmacy services, you consent to the practices described in this Policy.

Jaguar Pharmacy is subject to the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws. HIPAA governs how we may use and disclose your Protected Health Information (PHI), including your prescription history, medical conditions, and other personal details used to provide your medications.

Our Notice of Privacy Practices, included below, describes in detail how we handle PHI. Any other information that is not subject to HIPAA is handled according to this Privacy Policy.

Notice of Privacy Practices

This Notice describes how your medical information may be used and disclosed and how you can access this information. Please review it carefully. Jaguar Pharmacy takes its responsibility to safeguard your PHI very seriously and complies with all legal requirements.

What Counts as Protected Health Information (PHI)

PHI includes any information we collect that can identify you and relates to your past, present, or future health, the treatment you receive, or payment for treatment. Examples include your prescription history, medical conditions, and other data needed to safely compound and dispense your medications.

How We Use and Disclose PHI

We may use or disclose PHI without your written authorization in the following ways:

  • For Treatment: We use PHI to prepare and dispense your prescriptions, counsel you on proper medication use, and coordinate care with your prescribers, veterinarians, or other health professionals involved in your treatment.
  • For Payment: We may use PHI to obtain reimbursement for the services provided.
  • For Health Care Operations: PHI may be used to monitor staff performance, improve quality of care, and manage pharmacy operations.
  • Business Associates: We may share PHI with contracted vendors (such as billing services or technology providers) who must legally protect your information.
  • As Required by Law: We will disclose PHI when required by federal, state, or local law.
  • Public Health and Safety: PHI may be shared to prevent disease, report adverse drug events, product recalls, or to avert a serious threat to health or safety.
  • Legal and Regulatory Requests: PHI may be disclosed for audits, inspections, court orders, or law enforcement purposes as permitted by law.
  • Organ, Tissue, and Donation Services: We may disclose PHI for organ or tissue donation and transplant purposes.
  • Special Government Functions: We may share PHI for military, national security, or correctional institution needs as legally required.
  • Workers’ Compensation: PHI may be used or disclosed for workers’ compensation claims.
  • Research: PHI may be used for approved research projects in compliance with privacy protections.

Your Choices

In certain cases, you have the right to tell us how we share your PHI. For example, you can request that we share information with a family member, caregiver, or other person involved in your care, or limit sharing during a disaster relief situation. If you are unavailable, we may exercise professional judgment to decide if sharing is in your best interest.

Uses and Disclosures Requiring Written Authorization

Any other use or disclosure of PHI not described above will require your written authorization. This includes the use of PHI for marketing purposes, the sale of PHI, or disclosure of psychotherapy notes (if applicable). You may revoke an authorization at any time by submitting a written request; however, we cannot take back disclosures already made under a valid authorization.

Your Rights

You have the following rights regarding your PHI:

  • Access: You have the right to review and request a copy of your PHI. Requests must be made in writing.
  • Amendment: You may request a correction to your record if you believe it is inaccurate or incomplete.
  • Accounting of Disclosures: You may request a list of certain disclosures of your PHI made in the past six years, except those related to treatment, payment, and healthcare operations.
  • Restrictions: You may request restrictions on how your PHI is used or disclosed. We are not always required to agree but will honor requests that meet legal requirements.
  • Confidential Communication: You may request that we contact you in a specific way (for example, only at a certain phone number or address).
  • Paper Copy: You have the right to receive a paper copy of this Notice at any time, even if you agreed to receive it electronically.
  • Notification of Breach: You will be notified in the event of a breach of your PHI that may compromise its privacy or security.

Safeguards and Security

Jaguar Pharmacy uses administrative, physical, and technical safeguards to protect PHI from unauthorized access, use, or disclosure. Our employees are trained on privacy practices, and business associates are contractually required to protect PHI.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy and Notice of Privacy Practices at any time. Changes apply to PHI we already maintain as well as information collected in the future. The latest version will always be available on our website and will include an effective date.

Contact Information

If you have questions, requests, or complaints about our privacy practices, please contact us at:

Jaguar Pharmacy
Address: 3710 Austin Davis Ave, STE 130, Tallahassee, FL 32308
Phone: (850) 900-9700
Fax: (850) 900-9800
Email: info@jaguarrx.com